Information We Collect

When you use weidgavavenio's financial analysis tools, we collect several types of information to provide you with personalised services and improve your experience. This includes information you provide directly and data we gather automatically.

Personal Information You Provide:

• Name, email address, and contact details when you create an account
• Financial data you input into our analysis tools
• Business information and company details
• Payment information for subscription services
• Communication preferences and feedback

Information Collected Automatically:

• IP address and location data
• Device information and browser type
• Usage patterns and feature interactions
• Session duration and page views
• Technical performance data

How We Use Your Information

Your information helps us deliver better financial analysis tools and personalised experiences. We use this data responsibly and only for purposes that benefit your use of our services.

• Service Delivery: Processing your financial data through our analysis algorithms and generating reports
• Account Management: Maintaining your profile, processing payments, and managing subscriptions
• Product Improvement: Analysing usage patterns to enhance our tools and develop new features
• Customer Support: Responding to inquiries and resolving technical issues
• Security: Protecting against fraud and unauthorised access to your account
• Legal Compliance: Meeting Australian financial regulations and data protection requirements

We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver our services and are bound by strict confidentiality agreements.

Data Protection and Security

Protecting your financial data is our top priority. We've implemented comprehensive security measures that meet Australian banking standards and international best practices.

Technical Safeguards:

• 256-bit SSL encryption for all data transmission
• AES-256 encryption for data storage
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Secure cloud infrastructure with Australian data centres

Operational Security:

• Background checks for all staff accessing customer data
• Role-based access controls limiting data exposure
• Regular security training for employees
• Incident response procedures for potential breaches
• 24/7 monitoring of our systems and networks

In the unlikely event of a data breach, we'll notify affected users within 72 hours and take immediate action to secure your information and prevent further unauthorised access.

Your Privacy Rights Under Australian Law

As an Australian business, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). You have several important rights regarding your personal information.

Your Rights Include:

• Right to Access: Request copies of your personal information we hold
• Right to Correction: Ask us to fix incorrect or outdated information
• Right to Deletion: Request removal of your data when no longer needed
• Right to Restrict Processing: Limit how we use your information in certain circumstances
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Complain: Lodge complaints with the Office of the Australian Information Commissioner

To exercise these rights, contact us using the details below. We'll verify your identity and process your request promptly. Some requests may take up to 30 days to complete, depending on the complexity.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience with our financial analysis platform. These help us remember your preferences and understand how you use our tools.

Types of Cookies We Use:

• Essential Cookies: Required for basic functionality like logging in and saving your analysis sessions
• Performance Cookies: Help us understand which features are most useful and identify areas for improvement
• Functional Cookies: Remember your preferences such as dashboard layout and report formats
• Analytics Cookies: Provide insights into user behaviour to help us enhance our services

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of our financial analysis tools.

Third-Party Services and Data Sharing

We work with trusted third-party providers to deliver our services effectively. Any sharing of your information is strictly controlled and limited to what's necessary for service delivery.

We Share Data With:

• Cloud Service Providers: Australian-based servers for data storage and processing
• Payment Processors: Secure handling of subscription payments and billing
• Analytics Services: Understanding user behaviour to improve our platform
• Customer Support Tools: Managing inquiries and providing technical assistance
• Security Services: Fraud prevention and account protection

All third-party providers are carefully vetted and must agree to strict data protection requirements. We never share your financial analysis data with marketing companies or data brokers.

International Data Transfers

Your data is primarily stored and processed within Australia. In limited cases, we may transfer data internationally for specific services, always with appropriate safeguards in place.

When international transfers occur, we ensure:

• The receiving country has adequate privacy protections
• Contractual safeguards are in place with service providers
• Data is encrypted during transfer and storage
• Access is limited to authorised personnel only
• Regular audits verify compliance with privacy standards

You can request information about any international transfers of your data and the safeguards we've implemented to protect it.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Retention Periods:

• Account Information: Retained until you delete your account, then purged within 30 days
• Financial Analysis Data: Kept for 3 years after your last active use for audit purposes
• Transaction Records: Maintained for 7 years as required by Australian financial regulations
• Support Communications: Stored for 5 years to help resolve future inquiries
• Usage Analytics: Anonymised after 24 months and used only for statistical purposes

When data reaches its retention limit, we securely delete it from our systems. You can request early deletion of your data, subject to any legal requirements that mandate longer retention periods.

Children's Privacy

Our financial analysis tools are designed for business use and are not intended for children under 18. We don't knowingly collect personal information from minors without parental consent.

If we become aware that we've collected information from someone under 18 without appropriate consent, we'll take immediate steps to delete that information from our systems. Parents or guardians can contact us if they believe their child has provided personal information.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top indicates when this policy was most recently revised.

For major changes that significantly affect your rights, we'll provide at least 30 days notice and may require you to acknowledge the updated policy before continuing to use our services.